Personalized Leather Crossbody Phone Case for Galaxy 24, 25, 23, Wallet with Strap

• Accepts Etsy gift cards

Returns & exchanges accepted within 21 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 0 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

PROCESSING & SHIPPING

All orders are handcrafted with love in our Southern California studio
and are processed within 1-3 business days before shipping.

Ready-made items: Ship within 1-3 business days.

Personalized & custom items: Please allow 1-3 business days for
crafting before your order ships. We take extra care to ensure every
personalized piece is perfect before it leaves our hands.

Once shipped, estimated delivery times:
- United States: 3-5 business days
- Canada & UK: 7-14 business days
- International: 10-21 business days

Need it by a specific date? Message us before ordering and we'll do
our best to accommodate you!

RETURNS & EXCHANGES

We want you to absolutely love your purchase. If something isn't right,
please reach out - we're a small family business and we truly care.

Non-personalized items: Returns accepted within 14 days of delivery.
Item must be unused and in original condition. Buyer is responsible for
return shipping costs.

Personalized & custom items: Due to the custom nature of these
pieces, we are unable to accept returns or exchanges on personalized
orders. Please double-check all personalization details before
submitting your order.

14K Gold Filled & Sterling Silver Chain Collection: Due to the
premium nature of our fine materials, we are unable to accept returns
or issue refunds on 14K Gold Filled and Sterling Silver chain pieces.
However, we gladly accept exchanges within 14 days of delivery. If
you'd like a different size, style, or design, simply reach out and
we'll make it right. Item must be unused and in its original condition.
Buyer is responsible for return shipping costs on exchanges.

If your item arrives damaged or defective, please contact us within
48 hours of delivery with photos and we will make it right immediately.

CANCELLATIONS

Cancellations are accepted within 24 hours of purchase. After 24 hours,
production may have already begun and we may be unable to cancel.

For personalized orders, please contact us immediately if you need
to make changes - once crafting has begun we cannot guarantee changes
can be made.

CUSTOMS & INTERNATIONAL ORDERS

We ship worldwide from Southern California!

International buyers are responsible for any customs duties, import
taxes, or fees levied by their country. We are not responsible for
delays caused by customs processing.

By placing an international order, you confirm that the item can be
lawfully imported to your destination country.

QUESTIONS?

We're a family team and we read every single message personally.
Don't hesitate to reach out — we typically respond within 24 hours
and we're always happy to help.